💬 Contact support
Find a quick answer below. If you still need help, write to us.
How do I add a product?
Products → + New product. Write the name, tap a colour, then tap the sizes and how many pieces of each. Scan the label's barcode or tap Generate for a new one, then Save.
How do I sell?
Tap Scan (or the barcode icon next to search), scan the pieces — they go into the invoice. Choose how the customer pays and tap Save sale. No barcode? Pick the model from the list.
How do I print barcode stickers?
Products & stock → Print barcodes. Choose your paper (A4 sheet or label printer), how many stickers for each model, then Print.
How do I make a return or exchange?
Sales → open the invoice → Return / exchange. Choose the pieces that come back; they go back to stock and the money is taken off your sales. For an exchange, sell the new piece as a normal sale.
How do I close the day?
Selling → Day close. Choose the day, count your cash and save — you see cash, card and transfer totals, and can send them by WhatsApp or print.
How do I take other currencies?
Shop & settings → Currencies. Add up to 6 currencies; rates update by themselves (or type your own). At the till, choose the currency the customer pays in.
How do I add an employee?
Shop & settings → Staff. Write the employee's name and a password. They sign in from the sign-in page with «Staff». Staff accounts are part of the Pro plan.
How do I subscribe, change plan or cancel?
Open Plans. Choose Standard or Pro and pay by card — the trial starts at once. To change your card, change plan or cancel, tap Manage subscription on the same page.
I forgot my password
Shop owners: on the sign-in page tap Forgot password — it opens an e-mail to us. Send it from your account's e-mail address and fill in your shop username, first and last name, the phone number on the account and roughly when you signed up. After we check these, we send you a temporary password; change it right after you sign in. We never ask for your password. Employees: ask the shop owner for a new password.
Is my data safe?
Yes. Your data is kept on our secure server and is never shared. You can download a full backup any time from Shop & settings → Excel & backup. Cancelling never deletes your data.